Learn how your personal information is collected, used and protected.
Last updated: 13.08.2026 01
Information we collect
When you place an order or contact us, we may collect your name, phone number, email, delivery address, message content and selected products. IP address, device information, language choice and visited pages may also be recorded for security and analytics.
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How information is used
Information is used to prepare and update orders, communicate with you, provide product support, answer enquiries, improve the website and fulfil legal obligations.
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Cookies and local storage
The website may use cookies and browser local storage to remember language, cart and chat sessions. These technologies support essential features and maintain a convenient experience.
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Sharing and security
Personal information is not sold. It may be shared in a limited manner with authorised parties only where necessary to provide the service, operate technical infrastructure or comply with law. Appropriate technical and organisational safeguards are applied.
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Retention and your rights
Information is retained for as long as needed for its purpose and as required by law. You may contact us to request access, correction or deletion where a lawful basis permits.
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Contact
Questions and requests concerning privacy can be sent to AR Chemical through the email address or phone numbers shown on the Contact page.